Read Frequently Asked Questions about our inspection services below. If you have a query that's not answered below please contact us for more information.
Click on a heading below to expand for the answer.
How quickly can I arrange an inspection?
Building and/or Pest Inspections will take place within 24 – 48 hours subject to access being provided by the agent. However, same day inspections may be available upon request.
When will I receive my reports?
Following the inspection of the property, your reports will be emailed to you the same afternoon.
Who arranges the day and time for the inspection?
Our scheduler will liaise with the real estate agent to arrange a day and time for your building inspection to take place. We will also take into account your requests. Once a time has been confirmed we will contact you to advise of the appointment day and time.
Is your company licensed & insured?
Kasabel Investments Pty Ltd trading as Twin Cities Building & Pest Inspections is a licensed and insured company.
How long will the inspection take?
Time allocation is dependant on the size of the property. Generally speaking we allocate 90 minutes onsite, however depending on the size and condition of the home and other varying factors the inspection time may vary.
Am I able to attend the inspection?
We do invite you to attend the inspection as this will allow our inspector to provide you with a verbal report and you can see any major defects first hand and subsequently ask any questions you may have. This will assist you when you read the written report the following morning.
Who will receive a copy of the reports?
The reports will only be emailed to you the ‘client’ unless you request otherwise.
What payment options are available?
Payment is required prior to the release of your reports. This can be made by either of the following options Cash, Direct Desposit or Credit Card.
What locations do you service?
Twin Cities Building and Pest cover all of Townsville and surrounding areas, including Ingham, Ayr, Kirwan, Bowen and Charters Towers.